Delete your account

In the app

Open Bloom → Settings → Delete my account, and confirm. Your account and data are deleted straight away.

For your safety, deletion is paused for 24 hours after a new sign-in.

Without the app

Email grievance@mybloomapp.com from the email address you use for Bloom, with the subject "Delete my account". We confirm it is you, then delete your account and data within 72 hours of that confirmation.

What is deleted

Your account and everything in it: transactions, uploaded statements, chats, coach memory, goals, plans, feedback on AI replies and your consent records.

What is kept

Only a security log of sign-ins, exports and deletions, with the link to you removed, for fraud prevention. Deleted data may remain in our hosting provider's encrypted backups until they roll over on their normal cycle; it is never restored.

Full details: Data Retention Policy.